Terms Of Service

TERMS OF SERVICE

Effective Date:
Company Name: Virtual Pathways
Website:
Contact Email: [email protected]
Location: Commonwealth of Massachusetts

1. Acceptance of Terms

By accessing or using this website (“Site”) or engaging the services of Virtual Pathways (“Company,” “we,” “us,” or “our”), you agree to be legally bound by these Terms of Service (“Terms”).

If you do not agree, you must discontinue use immediately.

These Terms apply to all visitors, users, clients, and any person accessing the Site.

2. Website Use

You agree to use this Site only for lawful purposes. You may not:

Use the Site in violation of any federal or Massachusetts law
Attempt to gain unauthorized access to systems
Upload malicious code
Interfere with website security
Scrape, copy, or reproduce content without permission
We reserve the right to restrict or terminate access to the Site at our discretion.

3. Contact Forms & User Submissions

By submitting any form on this Site (including contact forms, consultation requests, intake forms, or downloads), you:

Represent that all information provided is accurate
Consent to being contacted via email, phone, or SMS
Acknowledge that submission does not create a client relationship
We are not responsible for delays, lost transmissions, or technical failures in form submissions.

We reserve the right to retain submitted communications for business and legal purposes.

4. Electronic Communications Consent

By using this Site or engaging our services, you consent to receive electronic communications from us, including:

Emails
Invoices
Contracts
Notices
Marketing communications (where permitted by law)
You may opt out of marketing emails at any time.

5. Scope of Services

Virtual Pathways provides digital business services, including but not limited to:
CRM implementation
Marketing automation
Website design & development
Paid advertising management
Lead generation systems
Booking system integrations
Consulting services
Specific services are governed by separate written agreements.

6. No Guarantee of Results

We do not guarantee:

Revenue increases
Specific lead volume
Search engine rankings
Advertising ROI
Business growth outcomes
Marketing and technology performance depends on variables beyond our control.

7. Client Responsibilities

Clients agree to:

Provide accurate business information
Maintain lawful business practices
Comply with advertising regulations
Obtain proper licenses
Review and approve deliverables promptly
Client delays do not constitute breach by Virtual Pathways.

8. Payments & Refunds

Fees are defined in service agreements or invoices.
Payments are non-refundable unless explicitly stated.
Late payments may result in suspension.
Client is responsible for third-party software and ad spend.
We reserve the right to pursue unpaid balances through legal remedies.

9. Intellectual Property

All website content including:

Text
Graphics
Logos
Branding
Layout
Code
Systems
Frameworks
is the property of Virtual Pathways unless otherwise stated.

Upon full payment, clients receive rights to final deliverables, but our proprietary systems, processes, templates, and automation structures remain our intellectual property.

10. Third-Party Platforms

We may utilize third-party platforms including:

CRM providers
Hosting companies
Advertising networks
Email service providers
Payment processors
We are not responsible for:

Account suspensions
Platform outages
Policy changes
Data loss caused by third parties
11. Data & Security

We implement commercially reasonable safeguards. However, no online transmission is completely secure.

Clients are responsible for compliance with:

Massachusetts Data Security Regulations (201 CMR 17.00)
Federal privacy laws
Industry-specific regulations (HIPAA, FINRA, etc.)
12. Limitation of Liability

To the fullest extent permitted under Massachusetts law:

Virtual Pathways shall not be liable for:

Indirect damages
Loss of profits
Loss of data
Business interruption
Special or consequential damages
Our total liability shall not exceed the total fees paid by Client in the three (3) months preceding the claim.

13. Indemnification

Client agrees to indemnify and hold harmless Virtual Pathways from claims arising from:

Client-provided content
Client business practices
Regulatory violations
Advertising claims
Misuse of systems
14. No Professional Advice

We do not provide legal, tax, medical, or financial advice. Clients should consult licensed professionals.

15. Termination

We may terminate services if:

Payment is not received
Client violates these Terms
Client engages in unlawful conduct
Outstanding balances remain due.

16. Force Majeure

We are not liable for delays caused by events beyond reasonable control, including:

Natural disasters
Internet outages
Government actions
Cyberattacks
Labor disputes
17. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts.

Venue shall lie exclusively in the state or federal courts located in , Massachusetts.

18. Dispute Resolution & Arbitration

Before filing suit, parties agree to attempt good-faith resolution.

At our election, disputes may be resolved through binding arbitration in Massachusetts.

Client agrees to bring claims individually and waives participation in class actions.

19. Severability

If any provision is deemed unenforceable, the remaining provisions remain in effect.

20. Entire Agreement

These Terms, together with any signed service agreements, constitute the entire agreement between the parties.

21. Modifications

We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of updated Terms.
22. Contact Information

Virtual Pathways

Massachusetts
[email protected]